Measuring shipping performance for…
Are you analyzing your delivery operation?
Our research told us that…
40% of consumers will never shop with a retailer again following a negative delivery experience
Operational issues can increase shipping costs by up to 8%
58% of consumers demand to see upfront delivery dates before they make a purchase
40% of consumers will never shop with a retailer again following a negative delivery experience
Operational issues can increase shipping costs by up to 8%
58% of consumers demand to see upfront delivery dates before they make a purchase
Effortless delivery analytics via pre-built reports or a data feed
Increase warehouse productivity
Gain visibility of parcel statuses and quickly resolve processing errors.
Avoid failed delivery promises
Identify and intervene with in-flight parcels that may cause delays.
Strengthen your delivery proposition
Understand shipping duration to display accurate delivery dates.
Reduce carrier and shipping costs
Track SLAs and evaluate your parcel profile for contracting.
Manage customer expectations
Identify dispatched parcels with issues
Reduce failed delivery promises by proactively reaching out to the customer.
Identify parcels that are late, lost, and more
Drill down on delayed deliveries
Detect which carrier is having issues
Reduce warehouse delays
Get stuck parcels out of your warehouse
Use live data to track and resolve unnecessary parcel processing delays.
Understand the status of parcels with issues
Filter according to dispatch date, carrier, carrier service and more
Open in shipping platform to gain further context
Delivery analytics and reporting on shipping data from 350+ carriers
Hold carriers accountable
Gain unbiased insights on carrier performance
Measure carrier delivery success against their SLAs and help recover costs.
Analyze a carrier’s on-time, late and early delivery performance
Download and share information directly with carriers
Compare this with your agreed SLAs
Improve carrier selection
Understand your entire shipping profile
View your parcel profile to support contract negotiation.
Analyze when, what, where, and how you ship
Understand if you’re using the right carriers and services
Share your parcel profile with prospective carriers
Metapack Intelligence has given us a clear oversight into our warehouse and carrier operations. This helps avoid warehouse delays, improve delivery success with carriers and ultimately increase customer satisfaction.”
Want to improve your delivery operation?
