12 minutes on Ship From Store

As a fulfilment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at MetaPack, who takes us through the benefits of Ship from Store, how it works, and things to consider when

25 minutes on Delivery Options

Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:

Who Owns the Relationship with the Customer?

Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,

Preparing for Peak 2019

Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this

Protecting Profits During Peak Season: Parcel Loss Prevention and Theft

Retailers are gearing up for the big end-of-year push as the holiday season approaches. More shoppers means more inventory, which hopefully translates to more profits for the company. Unfortunately, the flip side to the proverbial retail coin is that more inventory also means more loss. Parcel loss is particularly endemic during peak season as higher

Navigating High-Order Volumes During Peak Seasonal Demand

At present, ecommerce sales are projected to reach approximately $6.9 trillion (with a “T”) in sales worldwide during the course of 2024. According to Forbes Advisor, that figure is expected to rise to $7.9 trillion by the end of 2027. Of course, while ecommerce sales are generally a constant throughout the year, seasonal demand is

Essential Ecommerce Strategies for Mastering Cross-Border Shipping

 Ecommerce has created opportunities in the market that would have bordered on science fiction a few decades ago. Smaller enterprises have an unprecedented amount of reach in terms of marketing, able to find customers in even the most remote locations. That said, reaching potential new customers in an international market with a marketing campaign and

How Warehouse Automation Can Be The Trump Card for Peak Season 2024

As the peak season approaches, enterprise businesses can expect to start seeing the beginnings of the annual order surge. A growing trend within ecommerce is that peak season tends to start sooner and last longer, thanks to the disruptive qualities of Prime Day. While holiday sales are expected to see flatlining growth from last year,