On-Demand Webinar
2024 Unpacked: Lessons from 2024 and Forecasts for 2025
Angus Knights, Head of Product Success at parcelLab, and Emma Clarke, Senior Director of Product Management at Metapack, unpack the key ecommerce trends and insights that proved transformative for enterprise retailers and brands in 2024.
As a fulfilment process, Ship from Store offers retailers and brands the opportunity to use their bricks and mortar locations in a different way. In this episode we speak with Yuri Koldaev – Product Owner at MetaPack, who takes us through the benefits of Ship from Store, how it works, and things to consider when
Episode 5 For this week’s discussion we are joined by Duncan License – VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack’s Delivery Options Benchmark here:
Bonus Episode This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists: Philippe Hemard, Founder, PHC Tim Jones,
Episode 3 For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail Group, the UK’s online retail association). Andy shares his thoughts on the current state of retail, an how brands and retailers can use the learnings from peak 2018 to plan for peak 2019. About this
As the internet breaks down global barriers, ecommerce is experiencing a shift toward global marketplace expansion. And the evidence is compelling: the 2025 Metapack Benchmark Report reveals that 73% of online businesses plan to explore new markets within the next 12 months. Of those, nearly a third already have firm plans in place to pursue
Social media platforms were designed to connect people and allow them to share content and experiences. Today, they’ve evolved to be a powerful engine for commerce. As a result of this evolution, social media has fundamentally changed how consumers discover, evaluate, and purchase products. Effective use of social media is all but mandatory for businesses
Is your brand on board with AI? AI use in ecommerce operations is at an all-time high, with 96% of retailers infusing this technology throughout their systems. However, progress across the industry varies. Cautious experimenters hit barriers like skills shortages, slowing progress, while “tech trailblazers” take full advantage of advanced data to improve efficiency and
Looking to get more granular with your delivery promises? Regionalised Delivery Analytics for Metapack Intelligence enables you to view your deliveries through a magnifying glass—down to the borough and postal code. You’ll now be able to anticipate and address local problems in performance, quality, and demand so you can devise the most cost-effective and efficient