Levels of on-time delivery performing well in 2015
Online retail delivery volumes were up 11.9% year-on-year in February according to IMRG and Metapack. This now means that UK online retail parcel volumes have risen by 10.5% in the first two months of the year compared with 2014 – while total online retail...
Returns are the key to retaining UK customers says new research
Over 83% of consumers would stay loyal to a retailer with an easier returns delivery service but majority expect a free service and more convenience and choice
How to keep pace in the new logistics landscape
Ahead of his speech at the eDelivery Expo on 25 March, Metapack’s Kees de Vos explains how retailers can exceed the demands of the modern consumer. There’s no getting away from it: delivery is in vogue. 2014 was the biggest year for deliveries on record with over 920...