# Metapack

> Choose from over 300\+ carriers with Metapack global shipping management software for SMB and enterprise e\-commerce, IT, logistics, finance and more\.

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## Pages
- [Privacy Policy](https://www.metapack.com/legal/privacy-policy/)
- [Intelligence Hub](https://www.metapack.com/platform/intelligence-hub/)
- [Intelligence](https://www.metapack.com/platform/intelligence/)
- [Events](https://www.metapack.com/events/)
- [Resources](https://www.metapack.com/resources/): 						

## Posts
- [The Hidden Cost of Reactive Delivery Management: How AI Prediction Changes the Game](https://www.metapack.com/blog/the-hidden-cost-of-reactive-delivery-management-how-ai-prediction-changes-the-game/): Reactive delivery management creates hidden costs that ripple across customer support, carrier performance, and customer loyalty—often without retailers seeing the full impact\. This post explores how AI\-powered delivery prediction helps retailers identify at\-risk parcels before delays happen, shifting operations from reactive firefighting to proactive customer experience management\.
- [Flexible Fulfilment and Smarter Networks: Building the Infrastructure for Modern Delivery](https://www.metapack.com/blog/flexible-fulfilment-and-smarter-networks-building-the-infrastructure-for-modern-delivery/): Modern ecommerce fulfilment has evolved from a single warehouse process into a complex, distributed network that must balance speed, cost, and customer expectations in real time\. How does flexible fulfilment and smarter network orchestration help businesses scale efficiently while delivering consistent, reliable experiences?
- [Built to Convert: Smarter Delivery Options at Checkout](https://www.metapack.com/blog/built-to-convert-smarter-delivery-options-at-checkout/): Using data\-driven delivery promises makes a meaningful difference at the most critical moment of the purchase journey and helps turn more carts into completed orders\. Today, delivery is a commercial lever\. When done well, delivery directly increases conversion, customer satisfaction, and lifetime value\.
- [Commerce Without Borders: Building Delivery Ecosystems That Scale Globally](https://www.metapack.com/blog/commerce-without-borders-building-delivery-ecosystems-that-scale-globally/): International shipping success is about delivering a consistent, localised experience at a global scale\. To manage the complexity of shipping and delivering across borders, retailers need more than shipping capabilities\. They need connected ecosystems that span technology, carriers, data, and partners\.
- [Delivery as a Competitive Advantage \(Not a Cost Centre\)](https://www.metapack.com/blog/enterprise-delivery-management-as-a-competitive-advantage/): The retailers dominating their categories aren't just shipping faster—they're building delivery into the core of their brand strategy\.

## Carriers
- [XDP](https://www.metapack.com/carriers/xdp/)
- [Maersk eCommerce](https://www.metapack.com/carriers/maersk-ecommerce/)
- [SP Express](https://www.metapack.com/carriers/sp-express/)
- [Mail Handling International](https://www.metapack.com/carriers/mail-handling-international/)
- [PostNL](https://www.metapack.com/carriers/postnl/)

## Partners
- [Doddle](https://www.metapack.com/partner/doddle/): Creating delivery \& returns experiences that shoppers will remember \& keep coming back to\.
- [Big Commerce](https://www.metapack.com/partner/big-commerce/): Build a business that’s ready for anything with the flexibility of Open SaaS\.
- [Ceva](https://www.metapack.com/partner/ceva/): Global logistics and supply chain company in both freight management and contract logistics\.
- [IBM](https://www.metapack.com/partner/ibm/): Act with speed and confidence to mitigate disruptions and build resilient supply chain solutions\.
- [Blue Yonder](https://www.metapack.com/partner/blue-yonder/): Our Purpose: Fulfilling Your Potential Great growth, profits and a reimagined customer experience\.

## Press
- [Metapack® Launches AI\-powered Tools to Give Retailers Greater Control and Clarity Over Delivery Data](https://www.metapack.com/press/metapack-intelligence/)
- [UK Retailers Eye Online Growth as AI Transforms Shopping and Delivery](https://www.metapack.com/press/ecommerce-delivery-benchmark-report/)
- [The Delivery Conference 2026 Announces Agenda, Key Speakers, and Closing Keynote Richard Ayoade](https://www.metapack.com/press/the-delivery-conference-2026-announces-agenda/)
- [Metapack® Positioned as a Leader in the SPARK Matrix™: Multi\-Carrier Parcel Management Solutions \(MCPMS\), Q4 2025 by QKS Group](https://www.metapack.com/press/metapack-positioned-as-a-leader-in-the-spark-matrix/)
- [Metapack® Selected by Tails\.com to Redefine Delivery for Pet Owners Across the UK](https://www.metapack.com/press/metapack-selected-by-tails-com-to-redefine-delivery-for-pet-owners-across-the-uk/)

## Customer Stories
- [How Nu Skin Streamlined European Delivery Operations with Metapack](https://www.metapack.com/customer-stories/nu-skin/): “Customer feedback has been very positive\. Many appreciate the ability to choose between home delivery and PUDO options, especially in markets where flexibility is key\.”
- [John Lewis and Partners: Two Decades of Customer\-First Innovation with Metapack](https://www.metapack.com/customer-stories/john-lewis-and-partners/): "The Click \& Collect operation has been brilliant for offering our customers ease and convenience whilst getting customers back into our shops to shop with us\."
- [Mountain Warehouse further enhances shipping operations to fuel future growth](https://www.metapack.com/customer-stories/mountain-warehouse/): “Now more than ever, we’re able to provide our customers with a greater choice of different delivery options and services that best suit their needs now and in the future\.”
- [Flexible logistics helps The Entertainer meet online demand](https://www.metapack.com/customer-stories/the-entertainer/): "I don't think customers will put up with long lead times—they are expecting an outstanding level of service\."
- [Boohoo Group expands globally](https://www.metapack.com/customer-stories/boohoo/): "Delivery Manager helps us offer a wider range of delivery options which reflect how our customers want to receive their orders all over the world\."

## Guides
- [The Emotional Economy of Delivery](https://www.metapack.com/resources/guides/the-emotional-economy-of-delivery/)
- [SPARK Matrix: Multi\-carrier ParcelManagement Solutions, Q4 2025](https://www.metapack.com/resources/guides/spark-matrix-multi-carrier-parcel-management-solutions-q4-2025/)
- [Tariffs 2025](https://www.metapack.com/resources/guides/tariffs-2025/)
- [Delivery\-experience\-ebook](https://www.metapack.com/resources/guides/delivery-experience-ebook/)
- [Ecommerce Delivery Benchmark Report 2026](https://www.metapack.com/resources/guides/ecommerce-delivery-benchmark-report-2026/)

## Events
- [The Delivery Conference 2026](https://www.metapack.com/events/the-delivery-conference-2026/)
- [Retail Fest](https://www.metapack.com/events/retail-fest/)
- [ASOS Gala Dinner \- 2022](https://www.metapack.com/events/asos-gala-dinner-2022/)
- [Podcast with Retail Systems](https://www.metapack.com/events/podcast-with-retail-systems/)
- [Global eCommerce Leaders Forum \- GELF](https://www.metapack.com/events/global-ecommerce-leaders-forum-gelf-28-29-september-2021/)

## Retailers
- [H\&M](https://www.metapack.com/retailers/hm/)
- [boohooMAN](https://www.metapack.com/retailers/boohooman/)
- [Michael Kors](https://www.metapack.com/retailers/michael-kors/)
- [Nespresso](https://www.metapack.com/retailers/nespresso/)
- [Tommy Hilfiger](https://www.metapack.com/retailers/tommy-hilfiger/)

## FAQs
- [What tools does Metapack offer to improve customer loyalty?](https://www.metapack.com/faq/what-tools-does-metapack-offer-to-improve-customer-loyalty/)
- [What is the best way to get started with Metapack?](https://www.metapack.com/faq/what-is-the-best-way-to-get-started-with-metapack/)
- [How does Metapack help us innovate faster?](https://www.metapack.com/faq/how-does-metapack-help-us-innovate-faster/)
- [Does Metapack support multi\-region or multi\-brand architectures?](https://www.metapack.com/faq/does-metapack-support-multi-region-or-multi-brand-architectures/)
- [Can we customise rules and logic to fit our fulfilment workflows?](https://www.metapack.com/faq/can-we-customise-rules-and-logic-to-fit-our-fulfilment-workflows/)

## Categories
- [Operational efficiency](https://www.metapack.com/blog/topics/operational-efficiency/)
- [Customer experience](https://www.metapack.com/blog/topics/customer-experience/)
- [Metapack news](https://www.metapack.com/blog/topics/metapack-news/)
- [Omnichannel](https://www.metapack.com/blog/topics/omnichannel/)
- [Cross\-border](https://www.metapack.com/blog/topics/cross-border/)

## Event Categories
- [In person](https://www.metapack.com/blog/event-category/in-person/)
- [Virtual](https://www.metapack.com/blog/event-category/virtual/)

## Optional
- [Sitemap index](https://www.metapack.com/sitemap_index.xml)