Testimonials
“We are committed to providing our customers with an excellent delivery service and a range of delivery options to make shopping with us easier. In choosing Metapack, we are open to easily add a number of carriers and services without the need of further integration.”
– Figleaves
“Increasingly, we see returns as a key element of the customer experience. With Metapack we’ve been able to put a lot of the functionality that we believe our customers will benefit from and do it in a way that will make it easy for them.”
– Boohoo
“We’ve gone from nothing to a nearly fully automated system, and it has proved invaluable. We’re able to offer our customers an efficient, effective and consistently high level of customer service whilst helping to manage growth. The savings in both cost and time speak for themselves.”
– Childrensalon
‘’We don’t just seek to gain new customers, but to serve existing customers in better and more integrated ways. Improved delivery options which are more convenient for the customer are a big part of that, and Metapack is a big part of helping us achieve this.’’
– John Lewis
“The simplicity that the Metapack solution offers has made it more feasible to implement innovative and dynamic new delivery solutions as they become available.”
– River Island
“Even the best shopping experience can be totally negated by a bad delivery experience. With the Delivery Manager by Metapack, our delivery options are significantly better.”
– Asos
“Metapack truly is a revolutionary concept. It has grown with our operation and has allowed us to offer a wider product range to our customers as well as visibility of all our orders, thus enhancing our customer service.”
– Halfords
“Metapack has become a key component in the evolution of the business, allowing full visibility of our parcel movements and giving us the ability to measure courier performance.”
– Gorgeous Shop
“We had a great Peak season this year and Metapack had a key part to play on it. Some of the stats we saw in terms of the stability, the volumes managed through the system, its staggering! And we are delighted to be part of that.”
– WN Direct