what3words makes
accurate deliveries
seamless

Improve customer satisfaction

Customers can decide exactly where they want their packages delivered. Delivery times are more accurate, as couriers know exactly where to go, with no need to call for directions.

More efficient operations

Packages find their destination first time every time — reducing delays, CO2 emissions, customer queries, redelivery attempts and the costs associated with them.

Integration is simple and flexible

You can add a what3words field to user account pages, at checkout or wherever you capture customer address information. Metapack can then pass the what3words address on to last-mile delivery partners.

Help couriers know exactly where to find your customers

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of three random words: a what3words address.

For example ///fluid.pops.bets marks the exact entrance to Metapack’s London headquarters. It’s a simple way for customers to say precisely where they want their goods delivered, whether it’s a front door, safe place, or side passage.

what3words addresses are easy to say and share, and are as accurate as GPS coordinates. They add an extra layer of accuracy where a street address is not precise enough.

Learn more about what3words and Metapack

Every eCommerce retailer that accepts a what3words address at checkout via our plugin is playing a key role in elevating the customer delivery experience. Enabling Metapack to receive a what3words address and pass it directly to carriers means that customers can provide extremely accurate delivery locations and receive their parcels first time, every time. It’s a simple addition that can truly make a huge difference to people all over the world.”

How it works…

Customers provide the what3words address for their delivery location at checkout.

Metapack passes on the what3words address from the retailer to their delivery partner, along with other addressing information.

Drivers navigate to the exact destination specified by the customer, reducing delayed or failed deliveries in the last mile.

Key Features

Offer more precise and reliable deliveries

Help couriers know exactly where to deliver

Autosuggest feature helps minimise human input errors

Provide accurate ETA’s and reduce WISMO enquiries

Deliver to anywhere in the world

Works in 49 languages

Discover more about our integrations and partnerships

Our integrations remove time, cost, friction & complexity for our customers. If you want to find out more about our integrations and partnerships, please complete the form and one of our team will be in touch.

what3words makes accurate deliveries seamless