Clicklink

Clicklink

Clicklink is a joint venture company owned by GXO & The John Lewis Partnership. GXO is the world’s largest contract logistics provider, partnering with the world’s leading blue-chip companies to solve complex logistics challenges with technologically advanced supply chain and ecommerce solutions, at scale and with speed.

Clicklink is a world-class Click & Collect and returns management service, dedicated to retail clients. Clicklink offers exceptional convenience and service to UK retailers and consumers with late-evening cut-off for next-day delivery to store and rapid turnaround on returned stock, resulting in speedy refunds for customers while maximizing customer revenues and margins through improved inventory turn and higher full priced sales.

Clicklink Services:

On The Road

Dedicated fleet network, which delivers seven days a week to approximately 1,800 customer destinations throughout the UK. By consolidating parcels from multiple customers on each delivery vehicle and optimizing routes, Clicklink reduces the overall miles travelled to service online orders, significantly cutting carbon emissions.

In-house bulk collection articulated vehicle fleet and timed delivery transport infrastructure featuring a mix of vans and rigid HGV vehicles with tail lifts, GPS time & date stamped signature on glass POD.

Under The Roof

Dual hub, automated parcel sortation into sealed store delivery cages or sacks. Full end-to-end tracking, bespoke management information and client reports. Fully integrated return parcel collection, customer account and item processing.

Certified services:

Instore Collection

Pay & Collect

Click & Collect

Contact information:

https://gxo.com/industries/omnichannel/clickandcollect/

Richard Ball – Richard.Ball@gxo.com

+44 (0) 7778 155 802