Negative Delivery Experience Has Serious Impact on Customer Loyalty
Big Demand for Better Delivery Choices to Drive Customer Experience | London 2014
UK e-retail ends summer with high Christmas delivery volumes forecast
Key highlights: Online retail continues bounce back with order volumes dispatched by UK retailers showing cumulative year-on-year growth of 20% Steady climb in order volumes reinforces forecast of 120 million orders in December 2014 alone August sees quality of...European Retailers Invest in More Flexible Multi-Carrier Delivery Options
Study reveals European retailers are increasingly adopting multi-carrier delivery strategies in response to the growing importance of delivery