Flexing to meet unpredictable demand

Flexing to meet unpredictable demand

Sweatpants, gardening supplies, zoom fitness classes – who would have been able to predict the sudden surge these items would experience in 2020? Product demand has always been tricky to predict, but COVID-19 has only made it harder. A study led by the University of...
Press Release: Metapack to lead shipping services for HelloFresh

Press Release: Metapack to lead shipping services for HelloFresh

Metapack to lead shipping services for HelloFresh World’s leading meal kit company goes lives with Metapack’s Delivery Manager across Europe Metapack, the global leader in ecommerce delivery technology, today announced that the world’s leading meal kit company,...
How to reduce cost to serve in the ecommerce boom

How to reduce cost to serve in the ecommerce boom

The current ecommerce boom is great news for retailers. Or at least it is at first glance. While more people are shopping online than ever before, the costs of operating ecommerce can also be notoriously high, and the slightest inefficiency can quickly eat into profit...
Metapack and Wall Street Journal outline ‘Commerce without Chaos’

Metapack and Wall Street Journal outline ‘Commerce without Chaos’

With a 45% rise in ecommerce spending this Q2, many retailers are struggling to keep up. They see welcome opportunities to grow sales and acquire new customers, but their old systems simply weren’t designed to pivot and scale to meet demands like these. In challenging...
Pandemic shopping: stemming the flow of WISMO calls 

Pandemic shopping: stemming the flow of WISMO calls 

Buying decisions in a crisis become increasingly stressful. Accenture reports that 64% of consumers are worried about their health, and the same proportion (64%) is anxious about their job security.   What’s even more stressful is the process of waiting for a parcel...
How to scale fulfilment in the All-Delivery Era

How to scale fulfilment in the All-Delivery Era

Ecommerce has been running at peak levels since May. Supply lines have struggled to keep up and delays have ensued – leaving behind a trail of broken customer promises. Meanwhile, actual peak season is coming, and our analysis suggests this one will be bigger than...