Minimizing fuel surcharges this retail peak season There’s no shying away from it: the upcoming retail peak season will likely be characterized by rising operating costs and reduced consumer spending. Factors like the cost-of-living crisis, global inflation and rising...
Peak season is in grasp, and the ‘cost of living crisis’ is bearing down on households hard. This uncertain future has made planning for this year’s shopping season challenging. Customer behaviour has been difficult to predict and the extent of this economic shift has...
What striking retail trends will emerge amidst this year’s economic crisis? Since the COVID pandemic, peak seasons have rewritten the retailer rulebook again and again. Retailers have had to adapt to a multitude of challenges and trends, from a boom in online sales to...
Research from Metapack highlights the impact of negative post-purchase experiences In Metapack’s latest research, Exploring the nuances in ecommerce. we carried out consumer and online merchant surveys. The sample included over 3,000 nationally representative...
As the role of online and physical stores come together, customer journeys are becoming increasingly complex. As such, supply chains have needed to become progressively more sophisticated to ensure efficiency. Shoppers now demand that online orders are traceable, time...
Ecommerce volumes are set to soar to even greater heights this peak season. In our most recent Peak 2021 delivery report, we’re predicting the season to open with a bumper 20% year-on-year growth in October. If you’re a fast-growing company, more sales is great news....
