What striking retail trends will emerge amidst this year’s economic crisis? Since the COVID pandemic, peak seasons have rewritten the retailer rulebook again and again. Retailers have had to adapt to a multitude of challenges and trends, from a boom in online sales to...
Research from Metapack highlights the impact of negative post-purchase experiences In Metapack’s latest research, Exploring the nuances in ecommerce. we carried out consumer and online merchant surveys. The sample included over 3,000 nationally representative...
As the role of online and physical stores come together, customer journeys are becoming increasingly complex. As such, supply chains have needed to become progressively more sophisticated to ensure efficiency. Shoppers now demand that online orders are traceable, time...
Ecommerce volumes are set to soar to even greater heights this peak season. In our most recent Peak 2021 delivery report, we’re predicting the season to open with a bumper 20% year-on-year growth in October. If you’re a fast-growing company, more sales is great news....
Last year the peak shopping season was dominated by record-breaking online volumes and this year we’re expecting one that’s just as chaotic. Ecommerce volumes will continue to rise, with the traditional peak shopping season set to open with an October that according...
As we approach Black Friday, retailers and brands are sharpening their strategies to make the most of the upcoming peak season. In 2021, delivery volumes are predicted to grow 11% on last year. And this time around, the industry can add labor and supply shortages to...
