Is your brand on board with AI? AI use in ecommerce operations is at an all-time high, with 96% of retailers infusing this technology throughout their systems. However, progress across the industry varies. Cautious experimenters hit barriers like skills shortages,...
Looking to get more granular with your delivery promises? Regionalised Delivery Analytics for Metapack Intelligence enables you to view your deliveries through a magnifying glass—down to the borough and postal code. You’ll now be able to anticipate and address local...
Your team has made it all the way to the Champions League final. They have played well for 85 minutes, but the score is 0-0. These last five minutes could define not only a season but a club’s legacy and reputation. It’s the same with ecommerce delivery. The...
Since the early days of the internet, ecommerce has directly competed with physical stores for consumer spending. For many, the 2020 pandemic and resulting boom in online sales marked the end of in-person shopping for good, but the truth is a little more nuanced. To...
Returns are often seen as the black hole of ecommerce, but in reality, they can be a secret weapon to increase competitive advantage and retain customers. Let’s take a closer look at the benefits of a robust ecommerce returns strategy and 5 ways ecommerce retailers...
Two words that often get used interchangeably in ecommerce are unified commerce and omnichannel. While both strategies aim to enhance the customer experience and increase engagement across multiple touchpoints, they differ significantly in how they integrate...
