As countries around the world continue to grapple with COVID-fueled closures, more customers than ever are doing their shopping online. In many cases, this shift will be a permanent one, with Accenture predicting delivery companies will retain up to 50% of the peak...
On June 15, the UK’s non-essential stores re-opened with all the expected fanfare – queues snaking around the block in front of Nike’s Oxford Street store, and Primark and TK Maxx in Manchester. Meanwhile in the US, where many stores re-opened in May, sales rebounded...