Pandemic shopping: how to reassure your customers at checkout

Oct 20, 2020

Pandemic-fueled lockdowns and store closures have driven a consumer shift online. Supply chains have struggled to keep up, and while shoppers were initially forgiving, they are quickly losing patience. Meanwhile, increased noise in the digital space is putting even...

How the pandemic has changed the way we shop

Oct 15, 2020

As the coronavirus has spread around the globe, it has caused an impact on human life that is both immense and devastating. But its effects haven’t stopped there. COVID-19 has disrupted virtually every aspect of our lives, including the way we shop.    Consumers are...

How to scale fulfilment in the All-Delivery Era

Oct 5, 2020

Ecommerce has been running at peak levels since May. Supply lines have struggled to keep up and delays have ensued – leaving behind a trail of broken customer promises. Meanwhile, actual peak season is coming, and our analysis suggests this one will be bigger than...

Three steps to get ready for a peak season like no other 

Sep 16, 2020

Every year, retailers around the world set to work planning for the peak in demand that builds between Black Friday and Boxing Day. Standard peak season is hard enough to manage, and this year’s peak is shaping up to be a task of epic proportions.   Unlike previous...

Why we’re showing carriers love right now

Jul 13, 2020

Ecommerce is booming right now – we think you got the memo! As people were forced off the high street and into their homes, they took to online shopping to satisfy their every desire. Our global network of carriers was already experiencing a 68% year-on-year rise in...

Maintaining Customer Confidence in Uncertain Times

Apr 15, 2020

As the impact of the COVID-19 pandemic continues to unfold and evolve every day, there is a collective sense of uncertainty that both consumers and businesses are grappling with. Consumer behavior is shifting to prioritize essential items over non-essential items and...