Despite cost-of-living pressures and global economic uncertainty, sustainability is increasingly influencing decision -making and purchasing patterns. Consumers want to reduce the environmental impact of their online shopping. Metapack’s Ecommerce Delivery Benchmark...
We’re living in the middle of an ecommerce boom. Online retail was expected to grow 16.5% in 2020, but it ended up exploding by nearly 28%. In some parts the world we saw 10 years of ecommerce growth in the space of 3 months. High demand is great news, but couple...
Last year the media was brimming with success stories of ecommerce growth. You’d be forgiven for thinking 2020 was a profitable year for any retailer with an online presence. And yet, that wasn’t the case. As in virtually every sector, many ecommerce SMEs had a hard...
Buying decisions in a crisis become increasingly stressful. Accenture reports that 64% of consumers are worried about their health, and the same proportion (64%) is anxious about their job security. What’s even more stressful is the process of waiting for a parcel...
The coronavirus has changed the way we shop. Many stores have been forced to close their doors and many more have been driven into bankruptcy. Even where they have re-opened, additional sanitary measures prohibit the usual in-store experience, and foot traffic has...
In the US, as elsewhere, the coronavirus has led consumers to change the way they shop. Pandemic-fueled lockdowns and store closures have driven a consumer shift online, and many are trying out new ways to shop – and finding they love them! According to McKinsey, 75%...
