Navigating the complex landscape of online returns
As the title suggests, online returns can be tricky to say the least. They often pose costly and complex challenges, which clash with consumer expectations of free online returns. This article will look at ways businesses can reduce costs associated with returns and...
Driving Customer Loyalty: How to Improve Customer Retention in Omnichannel Shipping
In the ever-evolving and intensely competitive realm of ecommerce, specifically for businesses involved in high-volume warehouse and omnichannel shipping sectors, the skill of improving customer retention has become pivotal for continuous success. Nurturing strong...
Ecommerce Trends 2023: What Stands Out?
How can you overcome the consumer crunch? Economic uncertainty is going nowhere any time soon, and consumers are feeling the crunch. Buyers will, over time, adapt to the current financial outlook, but what about your business and its supply chains? How do you...
£4.4 billion hit to ‘peak’ season spending as consumers tighten Christmas budgets
New research from Metapack and Retail Economics suggests a hit to retail spending across ‘peak’ season (including Christmas, Black Friday and Cyber Monday) as cost of living crisis bites UK consumers are expecting to reduce their non-essential Christmas and Black...
